Runehelm: Merge Defense
Terms of Use
Please also read our Privacy Policy.
These Terms govern Runehelm: Merge Defense ("Runehelm" or the "game"), developed under the Batigames label and provided by:
- Batistudios s.r.o.
- Company ID (IČO): 21015066
- VAT ID (DIČ): CZ21015066
- Support, complaints and legal contact: batistudios.com/contact
By selecting "I agree to the Terms of Use" and continuing, you enter into this agreement with Batistudios. If you do not agree, exit the game. You can view these Terms again in Settings > Privacy & Terms.
The separate Privacy Policy explains personal-data handling. Acknowledging it is not consent to personalized ads or other optional tracking. Any required advertising consent is handled separately.
You must meet the applicable app-store age requirements and be legally able to enter this agreement. Where required, obtain permission and involvement from a parent or guardian. A store age rating does not by itself establish capacity to contract or valid parental consent.
You are responsible for a compatible device, internet access, device security and any connection charges. Runehelm currently requires online time/connectivity verification for level access and energy. Loss of connectivity can pause or prevent play.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable license to install and play an authorized copy for non-commercial entertainment. The game, code, artwork, audio, trademarks and other materials belong to Batistudios or their respective licensors. Third-party licenses remain applicable to their materials.
You may not distribute unauthorized copies, sell access, impersonate the publisher, infringe others' rights, or remove proprietary notices. Do not use cheats, modified clients, payment/receipt manipulation or exploits to obtain unauthorized benefits, disrupt services or harm other users. Restrictions do not override rights that applicable law gives you, including permitted interoperability, research or other statutory exceptions.
Game balance, content and available features may change for maintenance, bug fixes, security or improvements. Progress, virtual coins, gems, energy and items have use only within Runehelm. They are not currency, investments or a promise of real-world value; they cannot be exchanged for cash or transferred outside supported game functions, except where law requires otherwise.
Run-scoped resources and persistent resources are different. Leaving or losing a run can forfeit run resources as explained in the game. Energy costs, rewards and offer contents are shown in the relevant interface.
Progress is currently saved locally. Device loss, clearing app data, uninstalling, corruption or a device change can remove it. There is no publisher cloud-save account or guaranteed cross-device progression service. Store restoration can recover eligible non-consumable entitlements; it does not guarantee recovery of spent consumables or local progress. These technical limits do not remove remedies required by consumer law.
Purchases are optional. Real-money offers, currency, applicable price, taxes and billing terms are shown by the app store before confirmation. You must have authority to use the store account and payment method. Development/test purchases may be simulated and do not create paid entitlements outside that test environment.
The store handles payment and may impose additional terms. A pending, failed or canceled purchase does not grant an item. Do not submit another payment merely because delivery is delayed; contact support or use the store's purchase tools.
Request refunds or report incorrect charges through the relevant store or contact us with the product and transaction reference. Applicable cancellation, withdrawal, conformity, refund and other mandatory consumer rights remain intact. These Terms do not impose a blanket "no refunds" rule. Any legally required express consent to immediate digital supply and acknowledgment concerning withdrawal rights must be obtained in the applicable checkout flow.
Where offered, Runehelm VIP is an automatically renewing subscription. The current benefits are increased battle-speed access, unlimited energy and removal of interstitial ads while a verified subscription is active. Rewarded ads remain optional. The store displays the current price, billing period and any trial or promotional conditions before purchase.
Manage or cancel renewal in the store account through which you subscribed, following the store's stated deadline. Deleting the game or clearing app data does not cancel billing. Access generally continues for the paid period, subject to refunds, revocation and the store's terms. A fresh store verification may be needed to apply or restore benefits.
Changes to paid subscriptions or their price are subject to required notice, store rules and applicable consent/cancellation rights. Contact support if a verified purchase or subscription does not provide its described benefits.
Runehelm may display ads between eligible levels and offer rewards for optional completed ads. A reward is granted only after the provider reports qualifying completion; a canceled, failed or unavailable ad may provide no reward. Do not exploit callbacks or manipulate ad completion.
Advertising privacy choices are separate from this agreement. Refusing optional advertising consent does not itself bar gameplay. Ads may be unavailable in some circumstances. Third-party ads, offers and destinations are the responsibility of their providers, without limiting any responsibility the law places on us.
We aim to keep the game functional, but cannot guarantee uninterrupted availability, compatibility with every device, or that every fault will be eliminated. Updates may be needed for security, compatibility or continued operation. Internet, store and advertising services can fail independently.
You can stop using the game at any time. Cancel any subscription separately through your store. We may restrict unauthorized or materially abusive use where technically possible and lawful. Changes or discontinuation affecting paid content are subject to required notice and applicable consumer remedies; this clause does not authorize removal of paid rights without those protections.
Use normal care with your device and account. To the extent permitted by applicable law, we are not responsible for losses caused solely by your misuse, unsupported modifications or failures outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including mandatory rights concerning digital content, fraud, intentional misconduct, or personal injury where applicable. We do not require you to waive statutory warranties, lawful refund rights or access to courts. Any lawful limitation must be interpreted consistently with those rights.
Contact Batistudios using section 1 and describe the problem and remedy you seek. We will handle consumer complaints within the periods required by applicable law. Czech law governs this agreement, but this choice does not deprive a consumer of mandatory protections of the law that would otherwise apply in their country of habitual residence.
Consumers may bring disputes before a competent court under applicable law. These Terms do not require exclusive Czech jurisdiction, mandatory arbitration or a class-action waiver. Eligible Czech consumer disputes may also be submitted to the Czech Trade Inspection Authority's alternative dispute resolution service: https://coi.gov.cz/en/information-about-adr/
We may update these Terms for changes in the game, services, security or legal requirements. The game identifies the applicable version and asks for acceptance again when that version changes. Material changes affecting paid rights are subject to any additional notice, consent, termination and refund rights required by law or the store.
If you do not accept updated Terms, do not continue playing; you retain existing mandatory rights and may contact support about paid content or subscriptions. A change is not a retroactive waiver of accrued rights.
If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful. Not enforcing a provision immediately does not waive it. Store rules and third-party licenses apply to their respective services and materials. Mandatory law prevails over conflicting wording in these Terms.